Know why trials go quiet, before they churn.
Silence from a trial user is a signal, not an accident.
SaaS & software, before and after.
Without produktive
- Trial users go quiet and nobody knows why
- Onboarding feedback sits unread in a spreadsheet
- Support answers the same product questions all day
With produktive
- Onboarding form with skip logic based on plan tier or use case
- Sentiment and clustered themes generated on demand, not a manual read-through
- StayIQ nudges free-trial users who've gone quiet before the trial expires
- A support agent answers product questions from your actual docs, all day
The pieces that do the work.
Onboarding that asks follow-ups
The AI digs into vague answers and keeps the reason with the response.
Themes without the spreadsheet
Sentiment and clustered themes, generated when you ask for them.
Support from your own docs
An agent answers from your documentation and hands off when needed.
How it plays out
A B2B SaaS team drops an onboarding Form in front of every new signup, then reads every response through AI Insights instead of skimming a spreadsheet. When a theme like "pricing confusion" shows up across a dozen new users in the same week, they know exactly what to fix on the pricing page before the next cohort arrives.
Start with a form, add StayIQ to catch visitors who are leaving, and let an agent handle the questions that come next. Free to start.