Use cases
A support agent that's actually read the syllabus.
Office hours end at 5pm. Questions don't.
Education & courses, before and after.
Without produktive
- Sign-ups and feedback live in separate tools
- Course questions repeat in every cohort
- Late registrations are handled by hand
With produktive
- Knowledge base built from the actual syllabus and FAQ docs, kept in sync
- Every answer cites which document it came from
- Enrollment and feedback forms with AI-generated summaries per cohort
- Escalation hands off to a human with full context — no cold transfer
The pieces that do the work.
Registration and booking
Collect sign-ups, and let people pick a real time slot.
Feedback worth reading
Follow-up questions explain the score, not just record it.
An agent trained on your course
Answers learner questions from your materials.
How it plays out
An online course creator points an agent at their course materials and FAQ doc, so students get an answer to "when is the assignment due" at 11pm on a Sunday instead of waiting for office hours. Anything the agent can't answer — a grading dispute, a refund request — escalates to a human with the full conversation attached.
Start with a form, add StayIQ to catch visitors who are leaving, and let an agent handle the questions that come next. Free to start.